If there is no power check the circuit breaker and reset if required.
Pro max garage door opener troubleshooting.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
See your owner s manual for more details.
Reprogram the remote control or keypad.
Check the connections at the power head.
Check for items blocking the sensors unplug the opener and let it restart clean the sensor eyes make sure the wire connections are solid check that the sensor eyes are pointing at each other.
If the door functions fine with the hardwired wall switch it s likely the battery needs replacing in the remote control or keypad.
Make sure it s not set to lock.
Try making small adjustments.
This is related to the up limit switch.
Turn the close force dial in small increments until the garage door reaches the ground when you hit the close button on the remote.
You should now be able to operate the door using the genie garage door opener.
To test for the cause of this problem.
Check that the emergency release cord has not been pulled.
Pull emergency release cord and knob toward the motor.
We have 1 genie pro max manual available for free pdf download.
Check the lock switch on the wall console.
The method to reengage the carriage depends on the model of garage door opener you own.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
How to troubleshoot a promax genie.
Automatic chain drive belt drive garage door operator system.
Genie pro max manuals manuals and user guides for genie pro max.
Genie pro max owner s manual 32 pages gps ic series pmx ic b series.
Your garage door may be disconnected from the opener.
The door won t reach the ground if the maximum level of force is exceeding during closing.
Genie openers apply only limited force to the garage door during closing.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
If this is the reason you will need to reengage the carriage.